Shipping Policy

The time required to ship depends on the item, shipping region, season, and time of the day of order. Shipping within Malaysia usually takes about 4-7 days after the order is completed.

Shipping to Singapore will take about 10 - 14 working days after the order is completed.

When orders are concentrated with the sale of large collections, it may take longer or it will be arranged by batches. A customer service representative will reach out to you to discuss timelines.

Shipping within Malaysia is a flat rate of RM10 (tax included) per order. International shipping rates will vary depending on the country. Shipping cost will be estimate during checkout.

Additional postage is not required for deliveries to remote islands or other areas (KIV)

Shipping is free for orders of RM1000 or $1000 (including tax) or more.

Shipping to Singapore depends on the region, and weight of the item(s).

Additionally, if you live outside of Malaysia and purchase goods from this website, you may be charged customs on your order depending on the country.

You cannot change or cancel the shipping address or the specified date and time after completing the order.

Should you encounter problems regarding delivery address/delivery time, do not hesitate to contact us using this number: 011-12982019

Note:

- Understand that the delivery timeline is only to be used as a guide, not as a confirmation of the item's arrival. Issues such as traffic conditions, the weather, the company's shipping status, and so on may affect the given timeline.

Shipping addresses can be added, edited, and deleted by going to MY PAGE > SHIPPING ADDRESS.

However, only locations where you can receive orders in person may be registered as a shipping address. We do not offer convenience store pickup service, so do not register the address of a convenience store.

You can register multiple shipping addresses, but you cannot ship one order to two or more addresses. Please place a separate order for each shipping address.